Today, Bugaboo voluntarily recalled the Cameleon and Donkey strollers that have detachable carrycots/seats. A button on the seat carry handle can become disengaged and detach. No injuries have been reported, and the safety risk has been deemed low.
Even so, you’ll want to get a free replacement handle right away if you own a stroller with one of these serial numbers under the seat:
Serial Number 04011090900001 to 04031101009999
Serial Number 08011090900001 to 08021100800386
Serial Number 140100093600531 to 140103123350418
Serial Number 170101105300001 to 170104130900500
To get your free handle replacement, call Bugaboo at (800) 460-2922 from 7AM to 4PM PT Monday through Friday or visit bugaboo.com and click on “Important Quality Initiative,” which is a grey box at the bottom left of the page. We’re happy to see that that page is extremely comprehensive and helpful–more so than most manufacturer sites after recalls. Which is part of the reason we like the company.
You can also email firstname.lastname@example.org or visit the CPSC site for more info.